01
Tell us what happened
Add the flight, airline, amount and a short description.
FREE FLIGHT CASE CHECKFlight cancelled or seriously delayed?
Flight cancelled or seriously delayed?
Check your case first.
For eligible flights covered by EU rules, compensation can reach €600 depending on distance and circumstances. Tell us what happened so VEYDOIT can organise the facts and evidence before checkout.
Start with a free case check. No payment is requested until you reach the recommended action.
€14.90FIXED FEE, NOT A SUCCESS COMMISSION
Choose what happened →→CASE READINESSFacts · evidence · next action
WHAT HAPPENED?
Start with the disruption that matches your flight.
Choose the closest event. We will open the same free case check with the Flight path already selected.
01
Not sure which one fits? Pick the closest option and describe what happened in the free check.Flight cancelled
Organise the cancellation notice, refund or rerouting request and any extra costs.
Check this case 02Flight delayed
Record the arrival delay, airline messages and necessary documented expenses.
Check this case 03Denied boarding
Capture the overbooking, assistance offered and the alternative journey.
Check this case 04Missed connection
Organise each flight, the arrival delay and the alternative journey offered.
Check this case 05Delayed or lost baggage
Record the PIR, baggage tag, delivery updates and essential purchases.
Check this case 06Airline refund overdue
Organise the refund promise, payment trail, deadlines and follow-up messages.
Check this case 07Claim rejected or unanswered
Add the airline reason, case number, evidence and follow-up deadline.
Check this caseHOW VEYDOIT WORKS
From disruption to a clear next action.
Start with a free case check. No payment is requested until you reach the recommended action.
02
Add evidence
Upload booking confirmations, airline messages and receipts if available.
03
See Case Readiness
Review the strength of the information provided and the next action.
WHAT CAN YOU ASK FOR?
Ticket, compensation and expenses are different requests.
Depending on what happened, your claim may include one or more items. The free check helps you organise each request and the evidence behind it.
Ticket refund or rerouting
When a cancellation or serious delay affects your journey, reimbursement of the unused ticket or rerouting may be relevant, depending on the circumstances and your choice.
Useful evidence: booking, ticket, airline notice and any replacement journey.Possible fixed compensation
A separate fixed compensation may apply only when the legal conditions are met. Timing, itinerary, operating airline and the cause of disruption all matter.
Useful evidence: flight details, actual arrival time and the airline’s explanation.Necessary documented expenses
Reasonable meals, hotel or transport costs may be relevant when required assistance was not provided. Keep itemised receipts and proof of payment.
Useful evidence: receipts, payment proof and messages requesting assistance.CLAIM REJECTED OR IGNORED?
Turn the airline’s answer into your next action.
A rejection or no reply does not by itself prove that compensation is due. Keep the original claim, the airline’s explanation and your evidence together so you can check the reason given and prepare the appropriate follow-up.
Save the full response
Keep the claim reference, submission date, airline reply and any reason such as extraordinary circumstances.
Check the reason against your evidence
Compare the airline’s explanation with flight notices, arrival times, receipts and other documents you already have.
Prepare the next route
Your next step may be a focused follow-up or the competent national authority. The free check helps organise the pack; it does not guarantee an outcome.
FIXED FEE, NOT A SUCCESS COMMISSION
Prepare the claim yourself. Keep any compensation the airline pays.
VEYDOIT prepares a tailored claim, evidence checklist and escalation path for a one-time price. You send the request directly to the airline: VEYDOIT does not act as a claims intermediary and does not take a percentage of the outcome.
€14.90 stays the same when possible EU compensation is €250, €400 or €600. You send the claim yourself and keep any payment the airline makes.
Eligibility and payment are not guaranteed. Route, distance, cause and timing all matter.CHECK THE OFFICIAL RULESEU air passenger rights — Your Europe ↗- ✓ Free case check before checkout
- ✓ One-time Claim Pack price shown in advance
- ✓ No percentage deducted from airline compensation
CHOOSE HOW TO CLAIM
Direct, managed or prepared for you?
You can contact the airline yourself for free. The practical difference is how much of the work you want to handle and whether a provider takes a share of a possible payment.
OPTION
FreeClaim directly
Prepare the facts, evidence, wording and follow-up yourself, then send the claim to the airline.
OPTION
Percentage feeManaged claim service
A provider manages the claim and may deduct a commission from compensation. Check its current terms before proceeding.
VEYDOIT OPTION
€14.90VEYDOIT Claim Pack
Start with a free case check, then get a tailored claim, evidence checklist and escalation path for one fixed price.
Check my case free →RECOMMENDED ACTION AFTER THE CHECK
Claim Pack
If you decide to continue, the Claim Pack prepares your tailored claim, evidence checklist and next steps.
€14.90
One-time payment only after the case check. No success percentage.BEFORE YOU BUY
Know exactly what you are buying.
One-time price
No hidden subscription.
Defined deliverable
Structured case, evidence, request and next steps.
Verifiable provider
Wensogo S.r.l. · VAT IT14874270961 · Milan, Italy.
Real support
customers@veydoit.com · wensogosrl@legalmail.it
Frequently asked questions
Do I pay to check my case?
No. You can enter the case details, add available evidence and reach the Case Readiness review before starting checkout.
Does every cancelled or delayed flight qualify for compensation?
No. Eligibility depends on itinerary, operating airline, timing, cause and applicable rules.
What should I upload?
Booking confirmation, flight number and date, notices, airline messages, receipts and previous claims or responses.
Flight cancelled or seriously delayed? Check your case first.
Start with a free case check. No payment is requested until you reach the recommended action.
Check my flight case free →FLIGHT CLAIM GUIDES
Check the rule that matches your disruption
Review the evidence, deadlines and request for your situation, then return to the free Case Readiness check.
AIRLINE CLAIM GUIDES
Check the route for your airline
Start from the airline you flew with to review the evidence to prepare, then run the same free Case Readiness check before deciding whether to buy the Claim Pack.